I have been showing tutors at a college how to use Flickr, PhotoStory, iTunes and YouTube recently. To help one particular tutor remember the steps, I started making a Word document, then gave up on that because it seemed to be taking more time than simply recording the screen and creating a video tutorial. I used screenr.com (http://screenr.com/user/xlearn) and I might actually create some of these in front of an audience next time so I am teaching them the software and creating a tutorial at the same time. It does depend on how fast the connectivity is though - you do have to pause while the screenr site loads the java, and you do have to have a mic attached to the PC.
Again, to save time and improve the way we share links, I have introduced the tutors to delicious.com. The relevant links that I come across are stored there for each department so they can easily access it. http://delicious.com/selbyhair for one example.
They now have a YouTube channel set up so they can easily capture and upload video clips. Have discovered that YouTube has a function similar to Veotag in that it allows you to annotate videos and pause as well if necessary. This is going to make communicating techniques and underpinning knowledge that much easier compared to using handouts! Learners have the option of reviewing these at a time and place to suit them, and many of them can access YouTube on their phones. The YouTube channel has also motivated staff to produce more video material for their learners.